We have been providing solutions and looking after systems for almost two decades, with hundreds of satisfied customers. We believe that computers are tools, not toys, and their value is in making our lives easier, not faster or more complicated.
Supporting Role Limited originated in the event industry, where deadlines are not just immovable, but where thousands, sometimes millions of people are waiting for you to finish. We have a different approach, a different philosophy, and above all, a professionalism that is second to none.
We believe that an IT system is just a tool, and just like all tools, it needs to be the right tool for the job. They say that if all you have is a hammer, all your problems look like nails. But you cannot choose a hammer without knowing what size the nails are. There are no “one size fits all” in the hammer world, and most definitely not in the IT world either.
So we do not make assumptions. We find out what you are going to use it for, and how you are going to use it. Whether it is a laptop or a new server, we look at providing you with the best tools for the job, and part of that is the affordability. If you can’t afford it, it wasn’t the right tool.
Technology is such a large part of what we do now. It makes us so much more productive, but it is also a constant source of frustration. From systems not talking to each other despite both sides saying it should and that it must the the other party’s fault, all the way down to a dodgy mouse that constantly distracts us.
We like turning up at clients. Not only does it make it really easy for us to help with all those annoying petty issues like the dodgy mouse, but also it helps us get to know you and your business, which then means that when we implement a solution, we know it will work for you, and isn’t just a “nobody get sacked for buying IBM” answer to a question you never asked.