These pages show part of our services. We tailor what we do to what you need, so it is impossible for us to describe everything we do for our clients. We are not a call centre boiler room type operation, we are a proper IT support company with proper support engineers.
We can provide support directly to your users, either on a “pay as you go” basis, or as part of a support contract. Our minimum contract terms are usually an initial 3 months and then on a rolling one month basis. We want to work for your business, not tie you in for a year at a time. We want to be happy with our work, and want to keep using us.
On Pay As You Go, you call us, we help you, and charge you an hourly rate. We charge a minimum of two hours for site visits, and of course you do not get the guaranteed response time of a support contract, but we have a lot of freelance clients who use this service, You only pay for what you want us to do.
Our support is hands on as well as remote. We can help you by telephone, remote control and physically on site as well.